Privacy Policy

At Arsti Consulting, we are committed to protecting your privacy and ensuring the confidentiality of your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with international privacy laws, including Australia’s Privacy Act, the UK’s Data Protection Act, Canada’s PIPEDA, and the EU’s GDPR.

We may collect the following types of personal information:

• Name, email address, phone number, and contact details
• Payment and transaction data when purchasing our products or services
• Information you provide to us through customer inquiries, consultations, or use of our services

We collect this data when you:

• Visit our website or use our services
• Purchase digital products such as ebooks or courses
• Contact us directly through forms, email, or phone
• Register an account on our website or subscribe to our newsletter

We collect your personal data for the following purposes:

• To provide our services, including design services, consulting, and AI chatbot solutions
• To process payments and deliver digital products
• To communicate with you regarding your inquiries or purchases
• To improve our services and customize your experience on our website
• To comply with legal obligations

We process personal data only when there is a lawful basis to do so, including:

• Consent: When you provide us with explicit consent to collect and process your personal information (e.g., subscribing to newsletters)
• Contractual necessity: When processing is necessary for the performance of a contract (e.g., delivering purchased products or services)
• Legal obligation: To comply with legal obligations, such as financial reporting
• Legitimate interest: For purposes such as improving our services, marketing, or security, where such interests are not overridden by your rights

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. This includes:

• Retaining data related to financial transactions for legal and tax purposes
• Deleting or anonymizing personal information when it is no longer needed for the purposes outlined above

We store data securely to prevent unauthorized access, disclosure, alteration, or destruction of personal information.

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share data with trusted service providers who assist in the operation of our website, processing payments, or delivering products, services, and or customer experience.
• Legal Requirements: We may disclose personal information to comply with legal obligations, such as responding to law enforcement or regulatory requests.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request the deletion of personal data where it is no longer necessary for the purposes it was collected.
• Restriction: Request the restriction of data processing under certain circumstances.
• Data Portability: Request the transfer of your data to another service provider.
• Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us at info@arsticonsulting.com. We will respond within the timeframes set by applicable privacy laws.

Where necessary, personal data may be transferred outside of your country, including to jurisdictions that may not offer the same level of data protection as your own. In such cases, we will ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers for storing personal data
• Regular audits of our security protocols

However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Arsti Consulting uses cookies and similar tracking technologies to enhance your experience on our website, including:

• Essential cookies to enable website functionality
• Analytics cookies to track website performance and user behavior
• Marketing cookies to provide targeted ads

You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page, and we encourage you to review this policy regularly.

For any questions or concerns regarding this Privacy Policy, or to exercise your data protection rights, please contact us at:

• Email: info@arsticonsulting.com
• Address: 18 King Street East, Suite 1400, Toronto, Ontario, M5C 1C4